About

External Transport Manager helps operators find independent transport management and compliance support when they need help with an operator licence, fleet compliance or continuous and effective management. The site exists to make it easier for an operator to explain what they need and find relevant listed providers without working through old contact lists or unsuitable introductions.

What the platform does

Operators can search the directory by location and service type, or send one request for support. The request form is there for situations where the operator needs to explain the job properly: licence type, vehicle numbers, operating centre, timescale, and the sort of help required.

Transport managers and compliance providers can publish a profile that sets out where they work, what licence types they support and which services they offer. The directory currently includes 138 published transport manager profiles, together with separate consultant, training and compliance provider listings.

Why operators use it

Finding the right external transport manager is not just a purchasing job. The person has to be professionally competent, available, suitable for the licence, and able to provide continuous and effective management of the transport operation. For many operators, the urgent part is not getting a long sales pitch. It is getting a clear route to people who understand the work and can decide whether they are a fit.

The site does not appoint a transport manager for you and does not give legal advice. Operators remain responsible for checking suitability, agreeing terms and making sure any named transport manager can meet the legal requirements for continuous and effective management and any expectations of the relevant Traffic Commissioner.

How we handle requests

Requests should contain enough operational detail for a provider to make a sensible first judgement. We ask for the essentials: location, licence position, vehicle numbers, timescale and the type of support needed. That helps avoid vague enquiries and gives the operator a better chance of hearing from someone relevant.

Operators using the platform are normally trying to solve a genuine compliance or operating issue. Requests are collected to help relevant providers understand the requirement rather than generating large volumes of unsuitable enquiries.

For transport managers and providers

A published profile gives operators a clearer way to find you by area and service type. Paid account options provide additional visibility and contact features, but the profile still needs to read like a real professional listing. Operators want to understand what you cover, how you work and whether you are likely to be suitable for their licence.

Published profiles represent information supplied by account holders or otherwise made publicly available. Operators should always carry out their own checks before appointing a transport manager or compliance provider.

Who is behind the site

External Transport Manager is operated by Box 4 Digital Group Ltd. The platform provides directory, enquiry and account tools for the transport compliance market. It is not a government service, a regulator, a recruitment agency or a transport consultancy.

If you need help finding support, use the request TM support form. If you have a question about the platform itself, use the contact page.

Common questions

Does ETM choose my transport manager?

No. The site helps you find and contact relevant listed providers. You decide who to speak to, what checks to carry out and whether to appoint anyone.

Are the listings all transport managers?

No. The site includes transport manager profiles as well as related consultant, training and compliance provider listings. Search and request routes are designed to help operators find the right type of support.

Is ETM connected to the Traffic Commissioner or DVSA?

No. External Transport Manager is an independent commercial platform and is not part of DVSA, the Office of the Traffic Commissioner or any government service.