Last updated: June 2026
This Cookie Policy explains how Box 4 Digital Group Ltd (T/A External Transport Manager) (“we”, “us”, “our”, “ETM”) uses cookies and similar technologies on the External Transport Manager platform at externaltransportmanager.co.uk (the “Platform”). It should be read alongside our Privacy Policy.
By using the Platform you agree to our use of essential cookies. Non-essential cookies (such as analytics and certain functional cookies) are only set with your consent, which you can give or withdraw at any time using our cookie banner or your browser settings.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the site work, remember your preferences and understand how the site is used. “Similar technologies” include pixels, tags, local storage and software development kits that perform comparable functions. In this policy we refer to all of these as “cookies”.
2. Categories of cookies we use
2.1 Strictly necessary (essential) cookies
These are required for the Platform to function and cannot be switched off in our systems. They do things like keep you logged in, remember items as you move between pages, protect security, and remember your cookie choices. Without them the Platform will not work properly.
*Examples:* session/login cookies, security and anti-fraud cookies, load-balancing cookies, and a cookie that stores your consent preferences.
2.2 Functional cookies
These enable enhanced functionality and personalisation, such as remembering your preferences and choices to give you a better experience. If you do not allow them, some features may not work as well.
*Examples:* preference and settings cookies, and cookies that remember information you have entered.
2.3 Analytics / performance cookies
These help us understand how visitors use the Platform, which pages are popular, how people navigate, and where we can improve. The information is generally aggregated. We set these only with your consent.
*Examples:* analytics cookies such as those used by Google Analytics or a similar provider to count visits and measure traffic sources.
2.4 Third-party cookies
Some cookies may be set by third parties whose services appear on or are integrated with the Platform, for example analytics providers, embedded media, or our payments partner GoCardless during checkout. These third parties have their own privacy and cookie policies, which we encourage you to review.
3. How to control cookies
You are in control of non-essential cookies. You can:
- Use our cookie banner, when you first visit, and at any time afterwards, you can accept, reject or customise non-essential cookies through the cookie settings.
- Change your browser settings, most browsers let you block or delete cookies. See your browser’s help pages (Chrome, Safari, Firefox, Edge) for instructions.
- Manage analytics opt-outs, some analytics providers offer their own opt-out tools (for example, the Google Analytics opt-out browser add-on).
Please note that blocking some cookies, especially essential ones, may affect how the Platform works and which features are available to you.
4. How long cookies last
Cookies are either session cookies, which are deleted when you close your browser, or persistent cookies, which remain until they expire or you delete them. Retention periods vary by cookie and provider; analytics and functional cookies typically last from a few days up to around two years.
5. Changes to this policy
We may update this Cookie Policy as our use of cookies changes or as the law requires. The “Last updated” date shows the current version. Please check back from time to time.
6. Contact us
If you have any questions about our use of cookies, please contact:
Box 4 Digital Group Ltd (T/A External Transport Manager)
Suite 114 Business First, Davyfield Road, Blackburn, Lancashire, BB1 2QY
Email: info@externaltransportmanager.co.uk · Tel: 0208 088 8371